Our web interface allows us to proceed and track both your product development and your jewelry productions in a very systematized way. Our website will store your products, process your orders, advise you on delivery schedules, and much more. It’s through this unique system that we’re able to manage some of the fastest delivery times in the industry; both in terms of time to market, and in delivery of jewelry production orders.
The following is our standard process for the manufacture of a new commercial product line:
Sign Up: Start by creating a user account (if you do not yet have one) by clicking on the “Register” button on the top right hand corner of this page. This process takes about 30 seconds to complete and is completely free. Please fill out all the relevant information about yourself on the following page and click submit. Your new client account, where all of your products will be stored and visible only by you, will automatically be created. This is account is your jewelry production center for manufacturing jewelry with us.
Custom project submission: Once logged in; select the link that says “Submit Design”. This will bring you to our product quotation system where you may individually submit new jewelry designs for quotation. Please note that each form corresponds to a SINGLE product and each product you wish to receive a quotation on will need to be entered into our system separately. Follow the instructions given and try to include as specific information as possible including dimensions, multiple views, and stone counts. If you don’t have very specific requirements, our design team will use their discretion in finalizing your design for you. At the time of product submission, your jewelry product will be flagged under “Needs Review” status. Usually within 24 hours of submitting a product, it will be reviewed by our jewelry technicians who will make a rough quotation using estimated material weights. If you’ve already been manufacturing production with other jewelry manufacturers, than our staff can help you transfer your products over to our system.
Order A Sample: Once a product has been reviewed, you may proceed to order the sample for production by clicking on the Place Order button on the bottom right hand corner of your screen. At this stage, if material weights or gemstone counts have been given, these are simply estimates and will be revised on prototype completion. Though we will always do our best to be at or below estimated weights, it is not uncommon to be over or under projection by as much as 15%. Significant material discrepancies from estimate to final piece will either be billed or refunded on product completion. Initially when you create a new jewelry design, it will include either design services, development fees, or both. Once we have completed the sample, these fees will be removed, and the product will be updated to reflect actual material usages so that so that you may order your jewelry in production quantities.
Please note that if you are shifting your productions over from other jewelry manufacturers, you will need to request both your masters and molds back from them. Except under rare circumstances we generally will not work from other companies molds as it is imperative to be able to control quality from the very beginning of the production cycle.